Frequently Asked Questions

CAN I CHANGE OR CANCEL MY ORDER?

  • We are unable to cancel orders once placed. If you need to make a size modification please email us immediately at glamposh1@gmail.com
  • We generally process orders in stock items immediately, and once our warehouse has processed your order, we will be unable to make any changes.

CAN I ADD ON TO AN ORDER?

  • Unfortunately we cannot add items to an existing order. Please place a new order for the item and email us. We’ll be happy to waive shipping on this additional order if it was placed within 24 hours of the original order.

 HOW OFTEN DO YOU RESTOCK?

  • New items can sell out quickly, but we may get more soon! Please contact us by email so we can further assist you. 

DO YOU OFFER RETURNS OR EXCHANGES?

  • Due to the ongoing COVID-19 pandemic, we are NOT accepting any returns NOR exchanges. 

WHEN WILL MY ORDER SHIP?

  • Most orders ship within 2-3 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays. Items purchased with discount codes or during sale periods can ship within 2 weeks from purchase date. Please notate that delayed shipping times will be indicated in the product description.
  • Sale items are not combinable with any other codes or discounts. Orders that have used codes will null and void free.

WHERE IS MY ORDER CONFIRMATION?

  • As soon as your order ships, you will receive an email confirmation to the email address you entered on your order. If for some reason, you did not receive an email, please check your spam folder and add us to your safe sender's list.

WHY WAS MY ORDER CANCELLED?

  • Due to an unforeseen event, the item you ordered suddenly became out of stock and is no longer available. We promise these cases are rare. However, if an item in your order does become unavailable, you will be contacted within 24 to 48 hours about the cancellation. If your order contains additional items, these items will still be shipped to you and the unavailable item will be removed from your order. In any event if the customer decides to cancel order before it is shipped please allow 48 hours for customer care to cancel and process any refunds. If your order comes through our system as potentially fraudulent or fraudulent, it will be cancelled IMMEDIATELY. If you purchase on our website with a fraudulent card, you will be reported to your local authorities and sent to collections for the amount that was charged. 

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